Terms and Conditions for TUPTUP Resto & Resort
Welcome to TUPTUP Resto & Resort! By accessing or using our website, booking services, or staying at our resort, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Information
These Terms and Conditions apply to all bookings made through the website and reservations at TUPTUP Resto & Resort located in Cox’s Bazar, Bangladesh. By accessing or using our services, you agree to the terms outlined below.
2. Booking Policy
- Reservations: All bookings should be made online via our website or by contacting us directly. A 50% advance payment is required at the time of booking, and the remaining balance is due upon check-in.
- Booking Confirmation: Once you make a reservation and payment, you will receive a confirmation email with your booking details, including dates, room type, and payment information.
- Pricing: All room rates are subject to change based on seasonality and availability. The final price will be confirmed at the time of booking.
- Availability: Our rooms are subject to availability, and we recommend making reservations early to secure your preferred dates.
3. Payment Policy
- Advance Payment: A 50% deposit is required to confirm your booking.
- Balance Payment: The remaining balance should be paid at check-in. We accept payments via bank transfer, Bkash, or on-site payments at the resort.
- Currency: All payments will be processed in Bangladeshi Taka (৳).
- Cancellation and Refunds: We do not offer refunds for cancellations. In case of no-show or cancellation within 48 hours of the check-in date, the full amount of the reservation will be charged.
4. Check-In and Check-Out
- Check-In Time: 12:00 PM (Noon)
- Check-Out Time: 11:00 AM
- Late Check-Out: Late check-out requests may incur additional charges and are subject to availability.
5. Age Limit
- Children Policy: Children under the age of 8 stay free of charge when sharing the same bed with parents. A separate bed for children will incur an extra charge.
- Adult Policy: Rooms are designed for a maximum of 2 adults. For additional guests, we may provide an extra bed at an additional charge (৳1,000 per bed).
6. Guest Responsibility
- Damage or Loss: Guests are responsible for any damages or loss to resort property during their stay. Any damages or losses will be charged to the guest’s account. We reserve the right to charge your card for damages discovered after checkout.
- Behavior: Guests are expected to behave in a respectful and courteous manner. We reserve the right to ask guests to leave the premises if they engage in disruptive or illegal behavior.
7. Personal Data and Privacy
- We value your privacy and handle your personal data in accordance with our Privacy Policy. By using our services, you consent to the collection, processing, and storage of your personal data as outlined in our Privacy Policy.
8. Limitation of Liability
- TUPTUP Resto & Resort is not liable for any injuries, loss, or damage to property during your stay. This includes, but is not limited to, accidents on the property, theft, or any loss caused by unforeseen events such as natural disasters, strikes, or technical issues.
9. Force Majeure
- TUPTUP Resto & Resort will not be held responsible for failure to fulfill any part of these Terms and Conditions due to circumstances beyond our control, including but not limited to natural disasters, pandemics, governmental restrictions, or any other unforeseen events.
10. Modifications to Terms
- TUPTUP Resto & Resort reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on the website, and the updated terms will take effect immediately after they are posted.
11. Governing Law
- These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms will be resolved in the courts of Bangladesh.
12. Contact Information
For any questions or concerns regarding our terms, policies, or services, please contact us at:
TUPTUP Resto & Resort
Phone: +8801680423030
Email: book@tuptupcoxsbazar.com
Website: https://tuptupcoxsbazar.com